Service & support

"How do I create a new account?", "Why is there an error in my credit card transaction?", "Where's the registration of my taxi driving?"

When you choose Acubiz EMS you also get a free training of your employees - that way they'll get a good start. And we are just a phone call away if you need help during your work day.

Our support team offers quick and effective user support and technical assistance for your employees.

Quick and effective help
The direct access for qualified help gives our clients peace of mind, and it ensures you, that your system is being used at the max.

Our support team is characterised by its flexibility and fast response. Your employees will often experience that we can answer their questions immediately. If the enquiry requires a little more footwork we'll usually get back within a few hours.

In short - quick and effecient help, lets your employees get on with their work!

Support agreement, 10-hours support agreement or hourly rate?
You have three options if you wish to have access for support:

• Support agreement - gives a chosen few employees access to support
  
  
• 10-hours support - Contains 10 hours of support
  
  
• Hourly rate - You pay by the hour

Get more information about your options by contacting us on telephone +45 70 214 215 or send us an e-mail .