DFDS Seaways

A good and serious partner
"We looked at other systems as well but we chose Acubiz EMS because it was very user-friendly. We were also under the impression that Acubiz was a good and serious partner" remembers Lene Kümpel, manager in DFDS' accounts department.

But to launch a new IT project, which will change the daily life for a lot of people - and get success from day one - takes more than just the right system. You also need the right strategy, great support and counselling:

"When you need to carry through a project like this, it is important to have support from senior management. You also need to get the others convinced that it will be a lot easier for everybody. After all it's not all who like doing expense accounts, acknowledges Lene Kümpel, who attach importance to get the things done right:

She explains "It is our strategy to get the things done right the first time, in that way we'll get a good start" . That's why she and the rest of the project management made much of preparing the employees from the beginning.


Successful workshop
There was made a workshop with counselling from Acubiz' employees to ensure that the whole company could use the system correctly. Acubiz EMS and the new flow concerning expense accounting were presented in this workshop:

"It was a nice success. Acubiz went through the system and answered questions, and in addition to that all of the employees got a simple and easy to understand manual", says Lene Kümpel, who now knows that the throughout footwork paid off.

An efficient management tool
"Our employees are very pleased with Acubiz EMS, and today we couldn't do without a system like it. The employees make their expense accounts fast, typical within 2 days after the end of a business trip. That's a distinct improvement compared with earlier. And we're able to maintain an observation over who hasn't done their expense accounts yet, who approved them - and altogether we're able to see how long the expense account is in the process", says Lene Kümpel. At the same time she sees Acubiz EMS as an efficient management tool:

Supports DFDS' strategy
She ends off by saying "Almost all procedures concerning expense accounting have been automated. We use credit cards and have full integration to our economy system. Acubiz EMS has made us capable of maintaining an observation and to manage our travel expenses in a better way. And it supports our strategy, which says that the IT systems we use money on must be effective - and that's important"