Special information regarding maintenance or other cause which generally affects users of Acubiz.
17.12.2020: FTPS certificate will be replaced on Friday the 18th. December between 10-12
Since FTPS certificate is replaced in connection with encryption certificate renewal for acubizems.com, it will be necessary for customers running FTPS (not SFTP) to accept the new certificate by FTP file download all upload.
Customers may need to do this manually to get an automated download or upload to run properly.
21.10.2020: First Card duplicate transactions
Some customers has been debited duplicate transactions. First Card are investigating the issue. The transactions will be automatically corrected and there is no need to contact Support.